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Results for poor performance

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Serious misconduct in NZ employment law - how to classify it (and why it matters more after 21 Feb 2026)

A practical framework for distinguishing ordinary misconduct from serious misconduct after the 2026 remedy amendments, with emphasis on the contractual standard, the facts proved and proportionality.

Matched passage: Step 1: Conduct vs performance (do not let the employer blur it) A lot of employers try to discipline performance issues as "misconduct" because it is faster and feels more decisive.
Sirikanya Pankhum v Super Vape Store Limited [2026] NZERA 149 - WhatsApp dismissal during probation, no process; $12,500 compensation, $7,873.92 lost wages, $311.28 holiday pay

Sirikanya Pankhum was working under a six-month probation clause when Super Vape Store ended her employment by WhatsApp. A probationary arrangement did not remove the requirement for the employer to identify concerns, hear her response and use a fair dismissal process.

Matched passage: Key findings in plain English Probation is not a free pass: an employer can dismiss for poor performance, but it must still act fairly and reasonably and follow a fair process.
DUN TRAN v HUYNH [2025] NZERA 73 - dismissal and employment-entitlement claims partly successful

Dun Tran's employment dispute with Huynh involved the ending of the employment relationship together with claims about pay and workplace treatment. The ERA had to separate the dismissal issue from the employment-standard claims and determine which alleged breaches were actually established.

Matched passage: After that, Although Ms Huynh has raised allegations of poor performance by Ms Dung Tran, and said generally that she (quoted wording omitted), neither of these issues were raised with Ms Dung Tran at the time either, and so cannot be relied on to justify her dismissal.
Thuy v Huynh [2025] NZERA 74 - 90-day trial failed; dismissal for seeking employment advice unjustified

A nail technician was dismissed during a purported 90-day trial after seeking advice about her employment rights. The employer had not complied with the notice requirement in its own trial clause.

Matched passage: Allegations of poor performance raised after dismissal did not retrospectively justify the termination.
TRANG BUI v HUYNH [2025] NZERA 72 - dismissal and employment-entitlement claims partly successful

Trang Bui worked in a small hospitality business where the parties disputed pay, working arrangements and the circumstances in which her employment ended. The ERA considered dismissal and disadvantage claims alongside minimum employment entitlement issues.

Matched passage: Later, In her written submissions following the investigation meeting, Ms Huynh states that Ms Trang Bui was only rostered to work the minimum hours in her employment contract and had poor skills.
Redundancy Advice for Employers NZ | Restructure, Consultation and PG Risk

Employer redundancy guidance covering genuine business reasons, proposal documents, disclosure, consultation, selection criteria, redeployment and the personal-grievance risks of a predetermined process.

Matched passage: Redundancy is not a shortcut around performance management One of the biggest risks for employers is using redundancy to remove a particular employee because of personal conflict, poor performance, or frustration.

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