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Unjustified disadvantage

Unjustified disadvantage is a Personal Grievance (PG) where an employer takes unjustifiable action that disadvantages an employee or worsens the employee's conditions. This page explains the basics, common examples, time limits, evidence, and practical next steps.

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Unjustified disadvantage (personal grievance)

Unjustified disadvantage is one of the most common personal grievance types in New Zealand. It covers a wide range of employer actions that worsen an employee's conditions or otherwise disadvantage them.

What is unjustified disadvantage?

Under section 103(1)(b) of the Employment Relations Act 2000, a personal grievance includes a claim that the employee's employment or conditions were affected to the employee's disadvantage by some unjustifiable action by the employer.

In plain terms: if your employer does something that harms you at work (pay, duties, hours, treatment, discipline, safety, opportunities) and they cannot justify it, you may have an unjustified disadvantage grievance.

Common examples

  • Pay or allowance changes (cutting pay, removing allowances, changing commission arrangements) without justification.
  • Hours and roster changes that create real hardship and are imposed without proper consultation.
  • Demotion or stripping duties (removing responsibilities, status, client portfolio, tools, or access) without fair reason.
  • Unfair or defective discipline (warnings, written allegations, outcome letters) where the process is not fair.
  • Suspension or stand-down that is not reasonably necessary, or is used as punishment.
  • Failure to address bullying or harassment after a complaint is raised (or a sham investigation).
  • Unreasonable performance management (predetermined outcomes, impossible targets, no support, moving goalposts).
  • Forced relocation or changes to work location without a proper basis.
  • Privacy and process failures (spreading allegations, public humiliation, mishandling sensitive information).
  • Selective or inconsistent treatment compared with peers, without a defensible explanation.

The real battleground: was the employer action unjustifiable?

Most unjustified disadvantage disputes are not about whether the employee was unhappy. They turn on whether the employer's action (and the process used) was fair and reasonable in the circumstances.

  • Evidence and reasons: what was the employer trying to achieve, and what evidence supported it?
  • Process: was the employee told what the issue was, given information, and allowed a meaningful chance to respond?
  • Consistency: was the employee treated consistently with policy, past practice, and comparable employees?
  • Proportionality: was the response proportionate to the issue, or was it overreach?

A practical warning: where the dispute is really about interpreting a clause in the employment agreement, it may be treated as an interpretation dispute rather than an unjustified disadvantage claim. The framing matters.

Time limits: usually 90 days

For most personal grievances, you generally must raise the grievance with the employer within 90 days of the action happening or coming to your notice (whichever is later). There are limited pathways for late grievances, but do not rely on them.

A simple way to raise it (template)

Subject: Personal grievance - unjustified disadvantage

I am raising a personal grievance (PG) for unjustified disadvantage. The disadvantage is: [briefly describe what happened]. The key dates are: [dates]. The outcome I want is: [what you are seeking]. Please confirm you have received this and advise the next steps.

Evidence that usually matters

  • The employment agreement, job description, and any variation letters.
  • The key emails/letters (allegations, meeting invites, warnings, outcome letters, restructure proposals).
  • Your timeline (5 to 10 bullets in order, with dates).
  • Any policy documents relied on (conduct, discipline, bullying/harassment, performance, IT, privacy).
  • Notes of meetings, witness names, and any supporting documents (rosters, pay slips, screenshots).

Outcomes and remedies (what can be on the table)

Many unjustified disadvantage disputes resolve by agreement (often at MBIE mediation). Depending on the facts, outcomes can include changes to the employer record, compensation, and practical fixes.

  • Removing or correcting warnings, allegations, or outcome letters.
  • Backpay or reimbursement where the disadvantage caused loss.
  • Compensation for humiliation, loss of dignity, or injury to feelings (fact-dependent).
  • Clarifying duties, reporting lines, and future process to prevent repeat disputes.
  • Settlement terms including confidentiality, references, and clean exit arrangements where appropriate.

If you are an employer

Unjustified disadvantage claims are often a process audit. If you are responding as an employer, focus on the record and keep the process tight.

  • Do not react: stabilise, gather the documents, and identify the decision-maker.
  • Check time limits: confirm whether the PG was raised within time and avoid accidental waiver.
  • Respond to the substance: what was done, why it was done, and what process was followed.
  • Fix defects early: if something was mishandled, a practical remedy early can prevent escalation.
Useful references: Employment Relations Act 2000 s 103 (personal grievance) and s 114 (time limits). Read s 103 Read s 114 MBIE guidance

Showing 1-8 of 9 articles in Unjustified disadvantage
Jingkai Wang v Envoco Ltd [2025] NZERA 845 - Not dismissed, but unjustified disadvantage and $1,500 compensation

Jingkai Wang v Envoco Ltd [2025] NZERA 845 - Not dismissed, but unjustified disadvantage and $1,500 compensation

In Jingkai Wang v E|nvoco Ltd [2025] NZERA 845, the ERA found the employee was not dismissed and had resigned. A limited unjustified disadvantage was established due to the employer's failure to respond to concerns raised in the resignation email. The ERA awarded $1,500 compensation (after a 25% reduction for blameworthy conduct). Costs were reserved.

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Shubanghi Kaushal v Ambridge Rose Manor Limited [2025] NZERA 818 - Unjustified dismissal, unjustified suspension, reinstatement ordered

Shubanghi Kaushal v Ambridge Rose Manor Limited [2025] NZERA 818 - Unjustified dismissal, unjustified suspension, reinstatement ordered

In Shubanghi Kaushal v Ambridge Rose Manor Limited [2025] NZERA 818, the ERA found the employee was unjustifiably dismissed and unjustifiably disadvantaged by the suspension process. The ERA ordered permanent reinstatement from 22 December 2025, $6,000 compensation (after a 20% contribution reduction), and payment of lost remuneration from 12 September 2025 to 22 December 2025 (amount to be fixed by agreement or referred back). Costs were reserved.

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Haochen Guo v Su's Investment Limited [2025] NZERA 805 - Redundancy dismissal without consultation, $29,432 ordered plus penalty

Haochen Guo v Su's Investment Limited [2025] NZERA 805 - Redundancy dismissal without consultation, $29,432 ordered plus penalty

In Haochen Guo v Su's Investment Limited (trading as the Coffee Studio) [2025] NZERA 805, the ERA found unjustified disadvantage (abrupt suspension, bullying / unsafe environment, and failure to provide leave records) and unjustified dismissal where the employer purported to make the sole chef redundant without any consultation or information. The ERA ordered $25,000 compensation, $2,784 lost wages, $1,648 holiday pay, and a $500 penalty to the Crown, payable within 21 days. Costs were reserved.

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GXQ v NMK [2025] NZERA 772 - Constructive dismissal, discrimination, flawed workplace investigation, and remedies

GXQ v NMK [2025] NZERA 772 - Constructive dismissal, discrimination, flawed workplace investigation, and remedies

In GXQ v NMK [2025] NZERA 772 (Auckland), the ERA found the applicant was unjustifiably constructively dismissed after the employer failed to maintain a safe workplace free from discrimination and psychological harm, including serious flaws in a workplace investigation and an unreasonable disciplinary approach. The ERA made a permanent non-publication order and awarded $25,274.31 special damages (legal fees), $80,903 gross reimbursement for lost wages, $55,618.47 gross for a short term incentive payment, and $40,000 gross compensation, payable within 21 days.

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Yusong Du v Sly House Limited [2025] NZERA 765 - Unjustified dismissal by text, remedies reduced 50 percent for contributory conduct

Yusong Du v Sly House Limited [2025] NZERA 765 - Unjustified dismissal by text, remedies reduced 50 percent for contributory conduct

In Yusong Du v Sly House Limited [2025] NZERA 765, the ERA found the employee was unjustifiably dismissed after the employer ended employment by WeChat message without any disciplinary process or contractual notice. The ERA awarded lost wages of $14,435.40 and compensation of $10,000 but reduced remedies by 50 percent for contributory conduct (misleading about skills). The reduced remedy ordered was $12,217.70, plus costs of $4,500 and the filing fee of $71.55.

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Siddanth Prasad and others v Fiji Food Distributors NZ Limited (Krazy Price Mart) [2025] NZERA 659 - $456k wage arrears, $32k compensation each, $8k unlawful premium, director "person involved"

Siddanth Prasad and others v Fiji Food Distributors NZ Limited (Krazy Price Mart) [2025] NZERA 659 - $456k wage arrears, $32k compensation each, $8k unlawful premium, director "person involved"

In Siddanth Prasad, Nishal Nikesh Lal, Amit Verma and Mukeshwar Prasad v Fiji Food Distributors NZ Limited [2025] NZERA 659 (Christchurch), the ERA found the employees worked excessive hours and were underpaid, leave and holiday entitlements were miscalculated, and the business sale in September 2021 occurred without adequate consultation (unjustified dismissal). The ERA ordered wage arrears totalling $456,364.35 across the four applicants, repayment of an $8,000 unlawful premium, and $32,000 compensation to each applicant. The Authority found the director Ameer Ali was a "person involved" in the employment standards breaches.

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Limei Wang v Serenity Float Clinic Limited, Charl Eksteen and Jodi Eksteen [2025] NZERA 599 - Unjustified redundancy dismissal, wage and leave arrears, $15,000 compensation, leave to recover arrears from a person involved

Limei Wang v Serenity Float Clinic Limited, Charl Eksteen and Jodi Eksteen [2025] NZERA 599 - Unjustified redundancy dismissal, wage and leave arrears, $15,000 compensation, leave to recover arrears from a person involved

In Limei Wang v Serenity Float Clinic Limited [2025] NZERA 599 (Wellington), the ERA found Ms Wang was unjustifiably dismissed on redundancy grounds without the mandatory disclosure and consultation required by s 4(1A). The Authority ordered $2,035.50 unpaid wages, $4,714.67 unpaid holiday entitlements, $970.20 unpaid notice, and $15,000 compensation for humiliation, loss of dignity and injury to feelings. Because the company was insolvent, the ERA granted leave under s 142Y to recover wage and holiday pay arrears from the director Charl Eksteen as a "person involved" in the employment standards breaches. Penalties were declined and costs were reserved.

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