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Personal Grievance (PG)

A Personal Grievance (PG) is the main process employees use to challenge unjustified dismissal, unjustified disadvantage and other unlawful treatment at work. Time limits are strict and how the grievance is first raised can matter.


Personal grievances in New Zealand

A Personal Grievance (PG) is the main legal process an employee uses to challenge an unjustified dismissal, unjustified disadvantage, discrimination, harassment and certain other unlawful treatment at work. For most PGs the grievance must be raised with the employer within 90 days, so it is important to identify the complaint and the deadline early.

What can a Personal Grievance be about?

  • Unjustified dismissal: the employer did not have a sufficiently good reason to dismiss, did not act fairly, or both.
  • Unjustified disadvantage: an unjustifiable employer action adversely affected the employee's employment or conditions.
  • Redundancy: a redundancy dismissal may be challenged where the business rationale, consultation, selection or redeployment process was not justified.
  • Constructive dismissal: a resignation may legally amount to a dismissal where the employer's conduct caused or compelled the resignation.
  • Discrimination, sexual harassment and racial harassment: the Employment Relations Act provides specific PG grounds for unlawful conduct of this kind.
  • 90-day trial issues: special rules apply to trial-period dismissals, including whether the trial was valid and whether the particular grievance remains available.

How do you raise a Personal Grievance?

The employer needs to be made aware that the employee alleges a personal grievance and wants the employer to address it. A particular legal formula is not the point, but the grievance should be clear enough that the employer understands what action is challenged and why. In practice, raising the PG in writing is usually safer because it creates a record of the allegations and the date they were raised.

A useful PG usually identifies

  • The employer action: dismissal, warning, suspension, redundancy, change to duties, pay, hours or another act.
  • The legal complaint: for example unjustified dismissal or unjustified disadvantage.
  • Why it was unjustified: the important substantive and procedural failures rather than every workplace disagreement.
  • What is sought: this can develop later, but the employer should know the matter requires resolution.

The 90-day Personal Grievance time limit

Most personal grievances must be raised within 90 days beginning with the date the action occurred or came to the employee's notice, whichever is later. A sexual-harassment PG has a 12-month employee notification period. Late grievances are possible only in limited circumstances, so relying on an extension is risky.

Do not confuse raising the PG with filing in the ERA. The immediate deadline is usually about making the employer aware of the grievance. If the dispute is not resolved, it can later be taken through mediation and, where necessary, filed in the Employment Relations Authority.

Evidence to preserve

Employment cases are usually won or lost on the contemporaneous record. Preserve the material before access disappears:

  • employment agreement and relevant policies;
  • dismissal, redundancy, warning, suspension or disciplinary letters;
  • emails, texts, Teams/Slack messages and meeting invitations;
  • meeting notes, recordings where lawfully made, and the names of witnesses;
  • rosters, wage/time/holiday records and final-pay information;
  • performance material, complaints, CCTV or other documents relied on by the employer;
  • job-search and income evidence if lost wages may be claimed.

What remedies can a successful PG produce?

Depending on the claim, remedies can include reinstatement, reimbursement of lost remuneration, and compensation for humiliation, loss of dignity and injury to feelings or loss of a benefit. The remedy question is separate from whether the grievance itself is established.

2026 contribution rules matter. If the Authority or Court finds that an employee's own action contributed to the situation giving rise to the grievance, some remedies can be unavailable and available remedies can be reduced. If the contributing action is found to amount to serious misconduct, no PG remedy is available. This makes the employee's conduct and the evidence about it important even where the employer's dismissal or action was unjustified.

Important exceptions to ordinary dismissal PG rights

Do not assume every dismissal follows the ordinary rules. Special statutory restrictions can apply to a valid 90-day trial and to employees at or above the statutory high-income remuneration threshold. The high-income rules include transition and opt-back-in provisions, so the employment agreement, remuneration and dates need to be checked before deciding what dismissal claim is available.

How a Personal Grievance usually progresses

  1. Assess the case and preserve the evidence.
  2. Raise the grievance clearly and within time.
  3. Negotiate directly where resolution is possible.
  4. Employment mediation if the dispute is not resolved.
  5. Employment Relations Authority (ERA) if a determination is required.

Already dismissed?

  • Save the dismissal letter and the documents leading to it.
  • Write a dated timeline while events are fresh.
  • Keep evidence of job applications and replacement income.
  • If reasons are unclear, consider the statutory process for requesting a written statement of reasons.
  • Check the PG deadline immediately.
Already dismissed or under pressure? Do not wait for the employer to revisit its decision. Get the documents together and work out what needs to be raised before the time limit becomes an issue.
Check My Case Quick Contact 0800 WIN KIWI

Personal grievance guides and decisions

Use the specialist guides for the particular problem, or browse the ERA decision summaries to see how dismissal, redundancy, disadvantage, remedies and procedure are being dealt with in actual cases.

Unfair dismissal Unjustified disadvantage Redundancy Constructive dismissal Disciplinary process Suspension Performance management Workplace bullying Medical incapacity Probationary periods 90-day trial dismissal Employment mediation Employment Relations Authority Unfair dismissal ERA cases

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