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Results for performance management

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Federated farmers employment agreement disputes: common issues for NZ farmers

Common employment disputes for farming businesses using Federated Farmers or similar employment agreements, including hours, accommodation, deductions, leave, performance and execution of the agreement.

Matched passage: Standard form employment agreements can be useful, but real disputes usually arise from how terms are applied in practice: deductions, hours, accommodation, leave, and performance management.
Gemma Pedersen v Super Vape Store Limited [2026] NZERA 108 - dismissed by WhatsApp on KPI probation grounds without proper training; unjustified disadvantage and dismissal upheld; $15,917.48 ordered

Retail assistant Gemma Pedersen was dismissed by WhatsApp/email during a six-month probation period for allegedly missing sales KPIs. She said she had not received the promised practical training and had never been put through a genuine performance process before termination.

Matched passage: On 13 January 2025, without any prior performance meetings or warnings, SVSL emailed Ms Pedersen saying CCTV and KPI reports showed she had not met key performance indicators (basket size/value and customer sign-ups).
Shenwei Zhang v Fat Dragon Restaurant Management Limited and Kejian Ji [2025] NZERA 737 - 'casual' label rejected; unjustified dismissal by WeChat; $5,686.33 reimbursement, $12,000 compensation, $9,904.08 arrears plus interest

Shenwei Zhang worked for Fat Dragon Restaurant Management under an arrangement the employer described as casual. After the relationship deteriorated, his work was ended through WeChat and he pursued dismissal, wage and holiday-pay claims.

Matched passage: ... } Shenwei Zhang v Fat Dragon Restaurant Management Limited and Kejian Ji [2025] NZERA 737 A restaurant waiter was labelled "casual as required" in his written agreement, but the ERA looked at the reality: regular rosters over ...
Casual employment dismissal: when casuals can still claim unfair dismissal

Casual workers can still be dismissed during a period of engagement, and disputes often turn on whether the relationship was genuinely casual or had become regular, ongoing employment.

Matched passage: How you were treated (training, uniforms, company systems, performance management, warnings).
Good faith in New Zealand employment law - what section 4 requires

A practical explanation of the statutory duty of good faith in s 4 of the Employment Relations Act, including active and constructive conduct, responsiveness, communication and disclosure before adverse decisions.

Matched passage: Performance management: communicating concerns clearly and giving a reasonable opportunity to respond and improve where appropriate.
Serious misconduct in NZ employment law - how to classify it (and why it matters more after 21 Feb 2026)

A practical framework for distinguishing ordinary misconduct from serious misconduct after the 2026 remedy amendments, with emphasis on the contractual standard, the facts proved and proportionality.

Matched passage: Poor performance usually requires clear expectations, support, and a reasonable opportunity to improve.
Layth Abu-Laban v Everest Corporation Limited [2026] NZERA 292 - permanent automotive technician dismissed after employer tried to treat employment as an unrenewed one-year contract; unjustified dismissal upheld; employer counterclaim failed

Everest Corporation told automotive technician Layth Abu-Laban that his employment would end because an alleged one-year contract would not be renewed. His agreement was actually permanent, and the employer later relied on allegations of poor workmanship, customer solicitation, misuse of property and theft.

Matched passage: No performance management Mr Abu-Laban accepted that, from time to time, Mr Khan told him his work rate was too slow.
Kyle Horsefield v Eurocars Limited [2026] NZERA 293 - car salesperson labelled casual was a permanent employee; dismissal by text message unjustified; $12,345 ordered

Kyle Horsefield sold cars for Eurocars under an arrangement labelled casual, but his work had the characteristics of ongoing employment. The employer later ended the relationship by text, raising both employment-status and dismissal-justification issues.

Matched passage: The case also shows the danger of using casual agreements as a substitute for trial periods or performance management.

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