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Ms Zheng worked for Eastpac and later disputed both the way her employment ended and substantial unpaid wages. A preliminary issue was whether her WeChat communications had raised an unjustified-dismissal grievance clearly enough and within the 90-day period.

The short answer

The ERA held Ms Zheng had raised her dismissal grievance in time and awarded $18,000 compensation. It also ordered $9,125 wage arrears and $722 holiday pay after finding those employment entitlements remained unpaid.


ZHENG v EASTPAC CORP LIMITED and Anor [2025] NZERA 149

This page summarises and embeds an Employment Relations Authority (ERA) determination. It is not legal advice.

At a glance

  • Citation: [2025] NZERA 149
  • Registry: Auckland
  • Parties: ZHENG v EASTPAC CORP LIMITED and Anor
  • Authority member: Sarah Blick
  • Hearing date: 15 August and 20 September 2024 (and by audio visual link) (2 days)
  • Determination date: 12 March 2025
  • Outcome: The Authority ordered remedies and addressed unjustified dismissal issues (partly successful).

Story in plain English

The Authority ordered remedies and addressed unjustified dismissal issues (partly successful).

In summary, During the day on 23 July 2020, WeChat messages show Ms Liu also tasked Ms Zheng with taking minutes of a meeting and distributing them to everyone in a staff work group. After that, By 15 March 2021 Ms Zheng wrote to Mr Qing in frustration saying she had agreed with Ms Liu to resign from other part-time work before 1 March 2021 to start working (quoted wording omitted) for Eastpac. Later, The Authority is satisfied that Ms Zheng's WeChat communications on 15 March 2021 was sufficient to raise a personal grievance for unjustified dismissal, even although the resolution she focused on was still the recovery of wage arrears she believed she was owed. The determination records that The Authority was satisfied from viewing the evidence objectively that Ms Zheng did raise a grievance of unjustified dismissal within the 90-day time limit that was sufficiently apparent to enable Eastpac to remedy it. The Authority notes that Her claim for wage arrears is $9,125 is based on her work table, and The Authority found that amount is owing.8 Holiday pay (which I take to be annual holiday pay at 8% of that gross amount) is owing, being $722. Ultimately, Unjustified dismissal established [105] The evidence shows Ms Zheng was in ongoing employment, and by the end of the day on 10 March 2021, Eastpac dismissed her.

Key case markers

  • This determination comes from the Auckland registry.
  • The parties are ZHENG (employee) and EASTPAC CORP LIMITED and Anor (employer).
  • Hearing date noted: 15 August and 20 September 2024 (and by audio visual link) (2 days).
  • Authority member: Sarah Blick.

Key events described

  • During the day on 23 July 2020, WeChat messages show Ms Liu also tasked Ms Zheng with taking minutes of a meeting and distributing them to everyone in a staff work group.
  • By 15 March 2021 Ms Zheng wrote to Mr Qing in frustration saying she had agreed with Ms Liu to resign from other part-time work before 1 March 2021 to start working (quoted wording omitted) for Eastpac.
  • The Authority is satisfied that Ms Zheng's WeChat communications on 15 March 2021 was sufficient to raise a personal grievance for unjustified dismissal, even although the resolution she focused on was still the recovery of wage arrears she believed she was owed.
  • Unjustified dismissal established [105] The evidence shows Ms Zheng was in ongoing employment, and by the end of the day on 10 March 2021, Eastpac dismissed her.

Decision markers

  • The Authority was satisfied from viewing the evidence objectively that Ms Zheng did raise a grievance of unjustified dismissal within the 90-day time limit that was sufficiently apparent to enable Eastpac to remedy it.
  • Her claim for wage arrears is $9,125 is based on her work table, and The Authority found that amount is owing.8 Holiday pay (which I take to be annual holiday pay at 8% of that gross amount) is owing, being $722.
  • Remedies [106] Ms Zheng has established personal grievances for unjustified action causing disadvantage and unjustified dismissal.

Orders and payments mentioned

  • Compensation: $18,000
  • Arrears of wages: $9,125
  • Arrears of holiday pay: $722

Note: figures above are extracted from the orders section (or the final orders wording). Check the PDF for full context and any gross/net directions.

Practical takeaways

  • Unjustified disadvantage claims require both unjustified conduct and actual disadvantage.
  • Dismissal justification is assessed through s 103A: what a fair and reasonable employer could have done in all the circumstances.
If you have an active employment problem and deadlines, get advice early. If you are considering raising a Personal Grievance (PG), the 90 day notification time limit can be critical.

Read the full ERA determination (embedded)

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Source: Employment Relations Authority determination hosted on determinations.era.govt.nz.

0800 WIN KIWI

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