ClickCease

DUNG PHAM v HUYNH [2025] NZERA 75 - The Authority ordered remedies and addressed unjustified dismissal issues (partly successful).

The Authority ordered remedies and addressed unjustified dismissal issues (partly successful). Ms Huynh admitted she had tried to forcibly take Ms Pham's phone away, and said that she had assumed Ms Pham was also trying to record her and insist on her rights even after being...


DUNG PHAM v HUYNH [2025] NZERA 75

This page summarises and embeds an Employment Relations Authority (ERA) determination. It is not legal advice.

At a glance

  • Citation: [2025] NZERA 75
  • Registry: Wellington
  • Parties: DUNG PHAM v HUYNH
  • Authority member: Claire English
  • Investigation meeting: 9-12 September 2024 (Wellington)
  • Determination date: 14 February 2025
  • Outcome: Unjustified dismissal/disadvantage issues considered; see determination for full findings and orders.

Story in plain English

This decision deals with claims arising from an agreement to employ someone and the ending of that arrangement, including alleged unjustified disadvantage and dismissal issues.

In summary, Ms Huynh admitted she had tried to forcibly take Ms Pham's phone away, and said that she had assumed Ms Pham was also trying to record her and insist on her rights even after being told "no", just like the other staff she had dismissed before Christmas. After that, The second thing that impacted Ms Pham although she was not aware of this, is that Ms Huynh was in the process of dismissing 7 of her existing staff between 17 December and about 27 or 28 December 2023. Later, In particular, it is submitted that Ms Huynh's statement to Ms Dung Pham on 13 January 2024 that there was no work for her, would not be any work for her, was no accommodation for her, and to return to the South Island was in fact a dismissal. The determination records that In the alternative, it is submitted that Ms Huynh's actions on 15 January where she attempted to forcibly take Ms Dung Pham's phone off her, engaged in a scuffle, and did not attempt to assist Ms Dung Pham when seeing she was frightened and hurt, amount to a constructive dismissal. The Authority notes that In light of what occurred the following day, The Authority found that there was never a concluded meeting of minds on this point. Ultimately, The Authority found that Ms Dung Pham was in fact dismissed on 13 January 2024. In the end, The Authority found that Ms Dung Pham was unjustifiably dismissed.

Key case markers

  • This determination comes from the Wellington registry.
  • The parties are DUNG PHAM (employee) and HUYNH (employer).
  • Hearing date noted: .
  • Authority member: .

Key events described

  • Ms Huynh admitted she had tried to forcibly take Ms Pham's phone away, and said that she had assumed Ms Pham was also trying to record her and insist on her rights even after being told "no", just like the other staff she had dismissed before Christmas.
  • The second thing that impacted Ms Pham although she was not aware of this, is that Ms Huynh was in the process of dismissing 7 of her existing staff between 17 December and about 27 or 28 December 2023.
  • In particular, it is submitted that Ms Huynh's statement to Ms Dung Pham on 13 January 2024 that there was no work for her, would not be any work for her, was no accommodation for her, and to return to the South Island was in fact a dismissal.
  • In the alternative, it is submitted that Ms Huynh's actions on 15 January where she attempted to forcibly take Ms Dung Pham's phone off her, engaged in a scuffle, and did not attempt to assist Ms Dung Pham when seeing she was frightened and hurt, amount to a constructive dismissal.
  • In light of what occurred the following day, The Authority found that there was never a concluded meeting of minds on this point.
  • The Authority found that Ms Dung Pham was in fact dismissed on 13 January 2024.
  • The Authority found that Ms Dung Pham was unjustifiably dismissed.
  • In her written submissions following the investigation meeting, Ms Huynh states that Ms Dung Pham abandoned her employment by failing to turn up for work on 15 March 2024 as instructed.
  • My view is that the events of 15 January 2024 cannot realistically be separated from Ms Dung Pham's unjustified dismissal claim.
  • I note that in her statement of problem, Ms Dung Pham claimed a compensatory sum of $20,000, but in submissions filed after the investigation meeting, she increased this to $30,000.

Decision markers

  • The Authority found that Ms Dung Pham was in fact dismissed on 13 January 2024.
  • The Authority found that Ms Dung Pham was unjustifiably dismissed.

Orders and payments mentioned

  • Compensation: $20,000
  • Lost wages / arrears: $14,236.80
  • Costs: Costs reserved.

Note: figures above are extracted from the orders section (or the final orders wording). Check the PDF for full context and any gross/net directions.

Practical takeaways

  • Constructive dismissal turns on whether the employer's conduct forced resignation in substance.
  • Unjustified disadvantage claims require both unjustified conduct and actual disadvantage.
  • Dismissal justification is assessed through s 103A: what a fair and reasonable employer could have done in all the circumstances.
If you have an active employment problem and deadlines, get advice early. If you are considering raising a Personal Grievance (PG), the 90 day notification time limit can be critical.

Read the full ERA determination (embedded)

If the embedded PDF does not load on your device, use the button below to open it in a new tab.

Mobile / tablet tip: Some browsers do not display embedded PDFs reliably. Use the "Open" button above.


Source: Employment Relations Authority determination hosted on determinations.era.govt.nz.

0800 WIN KIWI

Search
Search articles and guides.
Tip: press / to search

Related articles

Browse all articles
Based on: Unfair Dismissal Cases, Unjustified Disadvantage
Todd Dormer v Rhino-Rack New Zealand Limited [2026] NZERA 353 - ambiguous commission clause, Sales Commission Scheme, and unjustified disadvantage

Todd Dormer claimed Rhino-Rack owed him commission because his employment agreement said only "10% paid quarterly". He argued that meant 10 percent of sales or gross margin. Rhino-Rack said the company-wide Sales Commission Scheme applied. The ERA found the wording was badly drafted and Rhino-Rack had unjustifiably disadvantaged Mr Dormer by failing to give him clear written details of the scheme, but rejected the claim that he was entitled to 10 percent of gross margin. Rhino-Rack was ordered to pay $14,000 compensation, with costs reserved.

Auto John Huntley-Byrne v Dallison 2021 Limited [2026] NZERA 354 - unjustified café dismissal by text message

Auto John Huntley-Byrne was dismissed from his café job at Hind Quarters after close-up tasks were left incomplete. The ERA found Dallison 2021 Limited had some basis to be concerned, but it dismissed him by text message without a proper disciplinary meeting, without a real opportunity to respond, and without the procedural protections required by the employment agreement and handbook. Dallison was ordered to pay $7,469.28 gross lost wages and $13,500 compensation after a 10 percent contribution reduction, plus a $500 penalty to the Crown for incomplete wage and time records.

Jennifer Jacobsen v Cube Innovations Limited [2026] NZERA 356 - invalid trial period, no notice, and dismissal by email

Jennifer Jacobsen was dismissed by Cube Innovations Limited after only a few days of part-time work. Cube tried to rely on a 90-day trial period, but the ERA found the trial period could not protect the dismissal because Cube gave no contractual notice and, on the balance of probabilities, the employment agreement was signed after Ms Jacobsen had already started work. The dismissal was found unjustified, Cube also unjustifiably disadvantaged Ms Jacobsen by failing to give written reasons for dismissal, and Cube was ordered to pay $2,436 gross lost wages, $15,000 compensation, and KiwiSaver employer contributions.

Browse topics